Customer service dissertation.pdf - 4/12/2018 University of...
- School of Marketing
- Customer Relationship Management 680
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Recommendations on improving the service quality and getting customer retention are ultimately proposed. In this thesis, the theoretical background chapter
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View Customer service dissertation.pdf from School of Marketing 314191 at Curtin University. 4/12/2018 University of Mauritius Trust Management Project-
Dissertation Supervisor Attached to the Regent Business School, Durban, ... The purpose of this study was to determine the level of Customer Service amongst
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This thesis analyzes if service quality has any significant impact on brand loyalty, where customer satisfaction is used as an.
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The thesis is designed to test the hypothesis that government agencies in. Malaysia render poor quality of customer service. This is evident in the large number
An Abstract of a Dissertation. Presented to ... POS predicted perceived customer service orientation, which in turn predicted extra-role behavior.
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